About us

This privacy policy pertains to the website www.bromleyheatingbanbury.co.uk, and Bromley Services Ltd is responsible for ensuring the protection of its users' privacy who opt to utilize the site. The policy is designed to outline how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement], and the PECR (Privacy and Electronic Communications Regulations).

The policy will elucidate areas of the website that could impact your privacy and personal information, including how we manage, collect, store, and process said data, and how we adhere to your rights under GDPR, DPA, and PECR. Additionally, it will discuss the use of cookies, software, advertising, or commercial sponsorship from third parties, as well as the availability of downloadable files, documents, or software (if any) on this website. Additional explanations may be provided for individual pages or features of this website to help you understand how we, this website, and its third-party providers (if any) interact with you and your device in order to provide our services. If you have any further inquiries, please refer to our contact information provided in the policy.

The DPA & GDPR May 2018

Our website is fully compliant with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR), which took effect in May 2018. We will revise our policies in accordance with any changes that may arise following the UK's exit from the European Union.

Use of Cookies

This website aims to enhance users' experiences during their visit by using cookies. To comply with relevant legislation, we employ a cookie control system that permits users to explicitly grant or deny consent for cookie usage or storage on their computer or device.

What are cookies?

Cookies are diminutive files that are saved onto a user's computer hard drive. They keep track, store, and save information about the user's interactions and website usage. This enables the website to provide a customized experience for the user.
Please note that users can opt to deny the use and saving of cookies from this website on their computer hard drives by adjusting their web browser's security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

To enhance our comprehension of how visitors interact with our website, we use tracking software. This software saves a cookie to your hard drive, allowing us to track and monitor your engagement, but it doesn't store, collect, or save any personal information.

Adverts and Sponsored Links

This website may feature sponsored links and advertisements that are served through our advertising partners, who may have distinct privacy policies concerning the ads they display.
Clicking on these external advertisements will redirect you to the advertiser's website via a referral program that may use cookies to track the number of referrals from our site. These cookies may be saved on your computer's hard drive. Please note that users click on sponsored external links at their own risk, and we cannot be held responsible for any damages or consequences arising from visiting any external links mentioned on our website.

Downloads & Media Files

Users are advised that any documents, files, or media available for download on this website are provided at their own risk. Although every effort has been made to ensure that only genuine downloads are available, it's recommended that users verify their authenticity through the use of third-party anti-virus software or similar applications. Please note that we cannot be held liable for any third-party downloads or downloads from external third-party websites, and we strongly advise users to verify their authenticity through the use of third-party anti-virus software or similar applications.

Access to your information, correction, subject access request SAR

As per your rights, you're entitled to request a copy of the personal information we hold regarding you. To obtain a copy of your data, please send an email to Bromley Services Ltd via the contact information provided on this website.
We strive to ensure the accuracy and timeliness of your personal data. If you believe that any of the information we hold about you is incorrect, please do not hesitate to contact us and we will promptly make necessary corrections.
Additionally, we respect your right to be forgotten. If you wish to have your personal information removed from our records, please reach out to us using the contact details provided on this website.

Contact & Communication With Us

Visitors choosing to contact us through this website do so with the understanding that they are providing any personal information at their own risk. We take great care to ensure your privacy by securely storing your information for as long as necessary.
If we have explicitly informed you and obtained your consent, we may utilize your details to supply you with product/service information through a mailing list system, in accordance with the regulations specified in 'The policy' above.

How We Use Your Information

We prioritize the lawful use of your personal data, which is either necessary for the fulfillment of our contractual obligations or obtained through your informed consent, such as subscribing to our emails. Furthermore, we may use your data for the following purposes:

• Maintaining and managing your account on our website
• Customizing your browsing experience on our platform
• Delivering our products/services to you (we require your personal data to establish a contract or communicate with you)
• Personalizing our products/services to meet your specific needs
• Responding to your emails, phone calls, and contact form submissions
• Providing you with opted-in email communications
• Conducting market research

You have the right to revoke your consent at any time and request that we remove your personal data from our records.

External Website Links & Third Parties

While we strive to include only relevant, secure, and high-quality external links, we advise users to exercise caution before clicking any external web links found on this website. (External links refer to clickable text/banner/image links to other websites.)

URL shortening is a technique utilized on the web to abbreviate URLs (Uniform Resource Locators) to a more condensed form. This method is commonly used in social media and may appear like this (example: http://bit.ly/zyVUBo). Users are strongly advised to be vigilant before clicking on shortened URL links and verify their authenticity before proceeding.

Despite our best efforts, we cannot ensure or validate the content of any externally linked website. Therefore, users must understand that they click on external links at their own risk and we cannot be held accountable for any damages or consequences caused by visiting any external links referred to on our website.

Social Media Policy & Usage

We will be implementing a Social Media Policy to ensure that our business and staff members act in a professional and appropriate manner online. It is essential to note that while we might maintain official profiles on social media platforms, users should verify the authenticity of such profiles before engaging with or sharing information with them. It's important to note that we will never request user passwords or personal details on social media platforms. We encourage users to behave suitably when interacting with us on social media.

Occasionally, our website may feature social sharing buttons, which enable the sharing of web content directly from web pages to the respective social media platforms. Please note that the use of social sharing buttons is entirely at your discretion, and you acknowledge that doing so may publish content to your social media profile feed or page. Further information regarding social media privacy and usage policies can be found in the resources section below.

Changes to our Privacy Policy

We reserve the right to modify our privacy policy statement at any time, with immediate effect. Any alterations to this policy will be posted on this page and communicated via email or notifications on our website, as appropriate.